Shipping and Return Policy

 

Returns and Refunds

Refunds of Digital Design Templates and Digital Courses

Due to the immediate nature of digital downloads, refunds will not be granted for any digital products for any reason at any time after purchase.  You agree to carefully read through each product description to determine if the product is a good fit for your needs before purchasing.

Refunds of Physical Items 

Our physical items are custom made to order, printed just for you, in the size and color that you have requested. For this reason, unless the shirt or pants have been received by you defective, we do not honor returns on our items. If there is any problem with your order, if you have received the wrong size, color, shirt, or if it is defective, please contact support and we will take care of you.

Please refer to the sizing chart below each individual item to assure that you order the correct size. We will not be able to offer a refund for incorrect sizes that have been ordered. We recommend placing a smaller order, before ordering multiple items, if you are unsure of the correct size.  Contact support@hairofthedogacademy.com if you need assistance.